Frequently Asked Questions

The foreign exchange market is the market for trading currencies, which involves buying one currency and selling the other. It is the world's largest and the most liquid market, with an average daily trading volume exceeding $5 trillion. The forex market is open 24 hours a day and five days a week.

Basically, all forex trades involve the simultaneous buying of one currency and the selling of another, with currencies quoted in pairs. The major currency pairs include EUR/USD, GBP/USD, USD/JPY, USD/CHF, and USD/CAD.

Market participants include individual investors, commercial banks, money managers, international money brokers, investment banks, registered dealers, and multinational companies. The so-called interbank market is dominated by major financial institutions and central banks.

The forex market is a decentralized market for buying and selling currencies. Trades are executed through individual dealers or financial centers.

Currencies are valued in pairs (e.g., EUR/USD). Several factors affect a currency's value, such as economic and political events, and also economic indicators.

Yes, there is. The customer declares that he/she is over eighteen (18) years of age.

ForexMart doesn't offer its services to residents of certain jurisdictions such as the USA, North Korea, Myanmar, Sudan and Syria.

Yes, aside from forex trading, we also offer CFDs on spot metals and shares. For an overview of our financial instruments, please visit this page .

We accept USD, EUR, GBP, RUR, MYR, IDR, THB, and CNY.

Our customer support is ready to help you 24/5.

The Forex market is open for trading 24 hours a day, five days a week.

ForexMart charges no fees for deposits and withdrawals. However, payment systems may charge commission for their services. As part of our commitment to create the best possible trading conditions, we reimburse deposit costs that our customers incur.

For any financial inquiries, please write at finance@forexmart.com.

Unfortunately, you can't. According to the ForexMart AML Policy requirements, the funds should be withdrawn through the same method the deposit came from and to the name of the account holder.

There are no limits on the amount you can withdraw. You can always request the withdrawal of any remaining amount on your trading account.

You can transfer funds between accounts in your client area. Click the "Funds" tab and choose "Transfer Funds".

Account verification is easy and simple. Just provide a scanned photo of a valid ID or passport and a proof of residence.

You can verify your account in your Client Area -> Account settings -> Verify account.

It usually takes 24 hours.

You will receive an email validating your account or requesting additional documents for the verification process.

Please upload another document according to the Verification Department's request with the correct information.

If you do not verify your account, you may not be able to fully access our services.

Once a client create a new account the new account will be auto verified (no need to submit documents) but the client must make it sure that all information from the previously verified accounts are all exactly the same such as name, address, DOB, contact number and etc.